Do you offer custom sizing or bulk orders?

Yes! We offer custom sizing for selected tools. For bulk or commercial orders, please contact us for a tailored quote.

Where do you ship to?

We currently ship across Australia and selected international locations. If your location isn’t listed at checkout, feel free to contact us for options.

How long does delivery take?

Standard delivery within Australia usually takes 2–7 business days depending on your location. Custom-made or backordered items may take longer, and we’ll notify you of the estimated lead time.

How do I track my order?

Once your order is shipped, you’ll receive a tracking link via email. You can also visit our Order Tracking page and enter your tracking number.

Can I cancel or change my order?

If your order hasn't been shipped yet, contact us immediately. Once shipped, we’re unable to make changes, but returns may still be possible.

Do you have an APP?

We do not have APP now, please check our official website: www.hanztools.com
Any questions please send email to customer service HanzTools@hotmail.com
If we were unable to answer your questions here, please feel free to contact us!
Custom Service Email: HanzTools@hotmail.com.
Our team will be in touch. If you’ve already placed an order please include your order number and provide as much detail as possible within the email so we can assist you.