Shipping Policy
At HanzTools, we aim to provide clear and reliable shipping services to our customers. Please review our shipping terms below.
Shipping Fees
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HanzTools offers free standard shipping on all orders. No minimum purchase amount is required.
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Expedited shipping, if available, may incur additional charges. Any applicable charges will be displayed at checkout before payment.
Order Processing Time
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Orders are typically processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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Processing time is separate from the estimated shipping time.
Shipping Time
Standard shipping usually takes 5–10 business days after the order has been processed.
Delivery times may vary depending on the destination, customs clearance, carrier operations, weather conditions, and other circumstances beyond our control. Please note that all delivery times are estimates and are not guaranteed.
Shipping Destinations
Shipping availability depends on the destination provided at checkout.
If your destination is unavailable at checkout, please contact our customer service team before placing an order.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Tracking information may take 24–48 hours to become active after shipment.
Incorrect Address and Delivery Issues
Please ensure that your shipping address is complete and accurate before submitting your order.
HanzTools is not responsible for delivery delays, failed deliveries, or additional charges caused by incorrect or incomplete shipping information provided by the customer.
If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that the address can be changed after an order has been processed or shipped.
Customs, Duties and Taxes
International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country or region.
Unless otherwise stated at checkout, these charges are not included in the product price and are the responsibility of the customer.
Contact Us
If you have any questions regarding shipping, please contact us:
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Email: hanztoolsglobal@gmail.com
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CN Tel: +86 186 5884 4533